This reader email landed in my inbox … 👇
Here’s one thing that can work.
In fact?
It worked for me.
Let me tell you exactly what happened.
I hit a bug in a product that I really like. Made by a startup, of course 🙂
I opened a support ticket through their little chat widget 👇
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Well, as luck would have it:
And as is the case with many early stage companies …
… the founder was on the other end.
So after I did a little debugging for them, and we sorted out the issue:
I put on my investor hat 👇
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As you can see:
This wasn’t that hard.
3 steps, is all:
- Use a startup’s product to solve a problem / do a job that you have
- When it breaks, report it to one of the founders or the CEO — whether you know them or not.
- If they respond positively, gently pitch yourself (like I did) and see if you can get a meeting with them.
Hey — this doesn’t always work.
In fact, there’s another startup that I’m totally fanboying over:
And their CEO doesn’t respond to my bug reports.
I’m not worried, though.
They’ll come around, eventually 😉
Because persistence pays off!